Returns and complaints
Returns and complaints:
All products purchased from the Capforwheel store can be returned within 30 days of the delivery date. Returned goods must not show any signs of use.
Goods complaint procedure.
1. contact us at our email info@capforwheel.eu
2. In the email, please include your order number and the email address used when purchasing the products.
3. Describe the reason for the complaint about the goods.
Return of goods.
1. contact us at our email info@capforwheel.eu
2. In the email, please include your order number and the email address used when purchasing the products.
3. Describe the reason for returning the goods.
4. If the goods were paid for online, the payment will be refunded to you in the same way you paid for the order.
5. The amount will be refunded to your account, including shipping costs.
6. Once the return is received, you will receive your payment no later than 14 days after receiving the returned item. We usually refund your payment within 3-5 business days.
Are the products covered by a warranty?
Goods purchased in the Capforwheel store are covered by a two-year warranty.